All guests are met individually and given an escorted tour of their Bedroom and the shared facilities at Abbey Guest House.
Language
English is used throughout and we can accept, email, fax, handwriting, type.
A paper pad and pen is always kept to hand for guests who prefer not to use speech.
Paperwork
All paperwork is presented to guests on a clipboard to aid handling.
Telephones
All mobile (cellular) phone services can be received in all rooms including T-Mobile, Orange, O2, Vodaphone and 3.
Important or emergency calls can be dialled on behalf of guests, using a cordless telephone in the breakfast room / lounge or hallway.
Internet Access, WIFI and Skype
FREE WIFI internet access is available in all rooms. Guests can also use a PC in the lounge, which also has Skype , Internet Explorer and MS Office loaded. Headsets are not provided for hygiene reasons but guests may connect their own.
Pictograms
Pictograms are used on: exit routes, portable hearing induction loops, breakfast selection, Reception/Payments and identifying grouped types of Visitor information like Bus Timetables, Places to eat, Abingdon attractions and promotional leaflets for the wider region.
Braille
Braille is used on essential internal room switches in the ‘Easy Access’ bedroom and to identify all cereals in breakfast room and juices in guest fridge.
Braille labels can be requested in advance as we have label printer supplied by the Royal National institute for the Blind.
Raised / Engraved Lettering / Numerals
Outside the House number 136 is engraved into slate at the car park entrance pillars and is repeated with raised brass numerals on wooden block at front door.
Inside the bedroom door numbers are large raised brass numerals on white background.
